Why has CellOPark charged me $1 when I haven’t started a session yet? If you have signed up for this service, but would like to cancel it, you can do so on the profile page of your online account (currently via CellOPark’s the desktop site only). If you don’t use the app during the month, you will not be charged. This service costs $1.99 per registered vehicle per month. It will also send you a reminder if it detects that you have moved your car but haven’t stopped your session. If you opt-in to the CellOPark premium service, you will be sent an SMS reminder approximately 15 minutes before you are due to overstay the allowed time in a specific carpark. This will either be once the maximum time limit for that car park has been reached (for example, you will be charged a maximum of two hours parking in a two hour zone) or when the paid parking hours are over, which is 5 or 5.30pm depending on the car park. When activating a parking session the system will inform you of the time at which it will automatically end that session if you do not end it sooner. Note: if you inadvertently download the premium service you will need to unsubscribe by logging into your account via CellOPark’s desktop website.įrequently asked questions If I’m using the app, what happens if I forget to press stop? Sends a reminder to stop a parking session The following table explains the differences between the free app and the premium service. You do not need to download the premium service to use the basic app. The CellOPark app is available for download on Apple and Android phones.ĬellOPark also offers a premium service called iMoved that sends you reminders when your parking credit is set to expire. There are no charges for using the app although banks and other credit card providers may have charges relating to the use of the credit card. So if you park in a one-hour parking space, which costs $1.40 per hour, but you stay only 30 minutes, with the app you will pay only 70c. Using the app is a convenient way to organise your parking payments and means that you only pay for the time you use. The move to pay-by-plate parking has been accompanied by a move to a new app called CellOPark. The app – pay only for the parking time you use Parking in and around the city centre has been designed to ensure people coming to the city centre have choices.įor commuters or people coming to enjoy a movie or a leisurely day browsing shops and dining at a café or restaurant, we have a number of all-day car parks.įor those doing tasks like a grocery shop or collecting an item at a pharmacy there are short-term options, including 15-minute bays along Liebig Street. The pay-by-plate system means you don’t have to print out a ticket and walk back to your car to display it. If you use the app it means you pay only for the time you are in the parking bay – down to the second. If people wish to stay for longer than one hour our smart meters and parking app will recognise the free hour and allow people to pay for additional time. Registering for a free hour of parking lets Council’s Local Laws team know that a motorist is entitled to be parking for free. There is new signage and linemarking to help identify the free parking bays.Ĭouncil has a "pay-by-plate" parking system so motorists must enter their registration plate details into either the parking meters or via the Cellopark app. The free hour is available in the 2P bays within Parkers Car Park, Ozone Car Park and in the privately owned Coles-Younger Car Park. It will assist businesses as they recover from the impact of COVID-19 and for a large proportion of people coming to the city centre by car, the free hour will cover their needs. Visitors to Warrnambool's city centre are encouraged to take advantage of free one-hour parking in selected parking bays.Ĭouncil introduced the free hour of parking as a business stimulus measure in its 2021-2022 Budget. How to get the free hour: register your licence plate details either on the Cellopark app, the Cellopark website or at the parking meter. At the weekends all parking in Council-owned and managed off-street car parks is already free. When is it available: any time Monday to Friday. Where: 2P bays in Parkers Car Park, Ozone Car Park and the Coles-Younger Car Park. Free one-hour parking in Warrnambool’s city centre
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